Paulette Miller joined Home Care Services for Independent Living in 1988 as a receptionist/clerk typist. She performed duties such as answering telephones, compiling client and home attendant charts, maintaining and updating records, files, and logs, typing, faxing and maintaining the filing system. In 1991 she became a Case Coordinator. From 1994, she was promoted to Case Coordinator Supervisor. She presently supervises and evaluates 6 Coordinators. She works closely with the Director of Patient Services, the Personnel Manager and the Quality Assurance Coordinator. She is a liaison with HRA, the Brooklyn CASA, and the MLTCPs.She also contacts clients to make sure they have the proper daily home care coverage.